A global credit intelligence company with more than US$51.9 billion worth of assets under its management will double its operation as it moves to open a major outsourcing business in the Pacific.
Pepper Advantage has announced the launch of its new business called Pepper Advantage Hub which will provide almost 1,000 jobs in Fiji.
Fiji has been a popular destination for the outsourcing sector and with massive government tax concessions to open an outsourcing company in Fiji, there seems to be more such businesses headed into the country.
Fiji’s Attorney General and Minister for Economy Aiyaz Sayed-Khaiyum said they were excited to host the Pepper Advantage Hub in Fiji and welcomed the 800-1000 new jobs it will create for Fijians over the next five years.
“This is a big win for our young, dynamic, English-speaking workforce and a major affirmation of the incentives we have introduced and infrastructure improvements we have made in the ICT sector. Fiji is open for outsourcing, the world knows it, and our people are will increasingly feel the benefits in the form of high-paying tech careers,” he said.
“The Hub will expand Pepper Advantage’s outsourcing services to provide efficient operational capabilities to new and existing clients, growing its client base beyond its traditional financial services market to other sectors that have a large customer service requirement, helping us fuel our continued growth.”
Pepper Advantage Hub offers a suite of back-office support functions that range from IT services such as software engineering and data analytics, to finance-related roles, customer service support, HR, marketing, and administration.
Pepper Advantage Hub Managing Director Aaron Milburn said the launch of the Pepper Advantage Hub in Fiji comes as the Fijian Government provides incentives for companies to establish in Fiji.
“The Fijian Government, Investment Fiji and Outsource Fiji have ensured that we have the right meetings with the right people for ease in setting up so that we can get more people into more jobs in Fiji faster and more seamlessly. For us, this is a great opportunity. We have over 1,200 colleagues worldwide, we are literally going to double that number and half of our workforce will come from Fiji,” added Mr Milburn.
Investment Fiji chief executive officer Kamal Chetty said the launch of Pepper Advantage Hub will leverage Fiji’s position as a strategic hub for the outsourcing sector.
He further said that the confidence bestowed by the global player which operates in nine jurisdictions across the United Kingdom, Europe and Asia Pacific will further promote Fiji’s promising business landscape to potential investors at the international arena.
The company boasts over 70 clients throughout Japan, China, Indonesia, Thailand, India, Greece, Spain, Ireland and the United Kingdom.
They claim to be market leaders in the UK and Ireland and are growing other European profiles and are said to be positioning themselves well to take full advantage of growth in Asia.
Pepper Advantage Hub is the first in a series of planned outsourcing hubs, offering operational support services to both financial and non-financial clients.
This includes a hub in South East Asia in 2023. These hubs will leverage Pepper Advantage’s capabilities in providing efficient outsourced services.