ANZ has announced changes to its Pacific leadership team to support its focus on building a world-class digital bank in its core Pacific markets.
Terence Low was appointed country head for Vanuatu while Bernadette Shaw was appointed country head for Timor-Leste.
ANZ acting regional executive Pacific, Ravendran Achari, said every country in ANZ’s Pacific network had its own unique set of economic and social challenges that affected people, customers and communities.
He said it was important to have leaders with the right experience and values to help navigate these.
“I’m particularly pleased to have made these appointments internally, demonstrating the bench strength we have in our business,” Mr Achari said.
“Over the past three years, Terence has steered a complex business in Timor-Leste and set it up for success. Terence has done this with empathy, building a strong and cohesive culture in the team, and made use of his excellent stakeholder management skills to navigate through political and economic challenges.
“Bernadette has a strong growth mindset and developed her Country Head skills quickly to steer our business in the Cook Islands through COVID19. I know she will continue to focus on building long-term customer relationships while driving high staff engagement.”
In a statement, ANZ said that subject to regulatory approvals, Ms Shaw’s appointment is effective June 1 2022 and Mr Low’s from August 1 2022.
“The Pacific is a key part of ANZ’s international network and our presence in the region helps bring credibility, expertise, and scale,” Mr Achari said.
“I’m confident we have the right team in place to compete in a region where connectivity and digital are more important to customers than ever before and where community expectations have never been higher.”
Sheng Lee who was heading the bank’s operations in Vanuatu moves to Laos.
According to ANZ, Mr Low is a seasoned banker who has worked across multiple markets, including Fiji, Kiribati, PNG and most recently Timor-Leste, during his 30-year career.
Ms Shaw’s experience in PNG, regional Australia and most recently the Cook Islands, will put her in good stead to manage the risk and regulatory landscape in Timor-Leste, and to continue to support the delivery of ANZ’s accelerated Pacific strategy, said the statement.